Staffing Insights

CRM Selection, CRM platform April 21, 2016

3 Hard Realities of CRM Implementation

CRM platforms, such as Salesforce or Microsoft Dynamics, provide companies with an unlimited capacity to innovate while also increasing their productivity, efficiency and top-line revenue growth. In our current environment of constant disruption, business needs change fast and frequently. While CRM platforms possess a certain flexibility that works well for businesses, many companies fail to realize the expected return on investment from their CRM implementation due to overlooking significant factors. In order to improve the effectiveness of your CRM implementation, here are 3 tips to ensure that your platform expectations match your business’ reality.

CRM Selection, CRM, CRM platform April 08, 2016

The Do's and Don'ts for CRM Selection

Selecting the right CRM platform for your business is an important decision that notably affects employee productivity, as well as your ability to improve customer service and satisfaction and increase profits. With more than one hundred CRM packages in the market, it’s crucial for your executive and IT teams to work through the selection process together, focusing on your business objectives to help narrow the field.   In order to successfully improve your business, here are some Do’s and Don’ts for choosing the right CRM platform. 

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